This Privacy Policy explains how „DUO BLACK AND WHITE Ltd. collects, uses, discloses and protects the personal data of users of its website in accordance with the requirements of Regulation (EU) 2016/679 (GDPR) and applicable Bulgarian legislation.
1. Personal data administrator
The personal data administrator is:
„DUO BLACK AND WHITE Ltd.
EIK/PIK: 207798955
Registered under the VAT Act: yes – BG207798955 Papagal.bg
Registered office and address of management:
Bulgaria, Sofia (1527), district Oborishte, Blvd. 17 Yanko Sakazov Street, floor 6, apartment 24 Papagal.bg
Contact email: duettblackwhite@gmail.com duoblackandwhite.com
Contact telephone number: 0884 573 984, 0896 373 640 duoblackandwhite.com
2. What data we collect
Depending on how you use the website, we may collect the following personal data:
- First name and surname
- Email address
- Telephone number
- IP address
- Data provided through contact forms, registrations or correspondence
- Data collected through cookies and analytics services
3. What we use the data for
Personal data may be processed for the following purposes:
- Response to enquiries and requests sent via the website
- Communication with current and potential customers
- Execution of service requests
- Improving the functionality of the website
- Traffic analysis and content optimisation
- Compliance with legal and regulatory requirements
4. Legal basis for processing
The processing of your personal data is based on one or more of the following legal grounds:
- Consent given by you
- Performance of a contract
- Legal obligation
- Legitimate interest of the controller
5. Storage period
Personal data is only kept for as long as it's needed to do what it was collected for, unless the law says it needs to be kept longer.
6. Transfer of data to third parties
Personal data may be shared with:
- Providers of technical services (hosting, analytical platforms, etc.)
- Institutions specified by law on legal grounds
- Other services with which we have a data processing agreement
In all cases, data is only shared when adequate protection is guaranteed.
7. Rights of data subjects
You have the right to:
- You want access to your personal data
- You want to correct inaccurate data
- You want your data deleted
- You want to restrict processing
- Objections to processing
- You want data portability
- Withdraw consent at any time
To exercise these rights, you can contact us at the contacts listed above.
8. Data security
Appropriate technical and organisational measures have been taken to protect data from unauthorised access, loss, alteration or disclosure.
9. Cookies
The website may use cookies for:
- Website functionality
- Analysis of consumer behaviour
- Improving the experience
Users can control the use of cookies through their browser settings.
10. Policy changes
„DUO BLACK AND WHITE Ltd. reserves the right to update this Privacy Policy at any time. Last update: 2025.